Picking up your prescription before leaving your doctor’s office is the ultimate convenience. You save a trip to the pharmacy and you can start taking your medications with no delays.
These were some of the main reasons Mary’s Center decided to open our own in-house pharmacy in 2017. We noticed patients were delaying treatment because of lack of time or financial resources to pick up their medicine, and our providers were concerned for the health of their patients, especially those with chronic diseases.
Since then, we have certainly seen the impact of having our pharmacy under the same roof as all our other services. Make sure you are taking full advantage of our pharmacy by reviewing the frequently asked questions below:
Where is the pharmacy located and what are the hours?
The Mary’s Center pharmacy is located within our Petworth health clinic at 3912 Georgia Ave, NW, in Washington, DC, and it is open Monday through Friday from 9:00am to 5:00pm.
Can all Mary’s Center participants use the pharmacy?
Yes, you can have prescriptions filled through the Mary’s Center pharmacy no matter where you live or which Mary’s Center location you visit. Our pharmacy also offers free delivery for added convenience.
How is Mary’s Center’s pharmacy different from outside pharmacies?
The Mary’s Center pharmacy is unique because our pharmacy staff work directly with your health care team to coordinate your prescriptions, medical supplies, and insurance information to help prevent any delays in starting your medication or treatment.
What are the benefits of using Mary’s Center’s pharmacy?
Our pharmacy offers many benefits, including:
- Pharmacists who become part of your medical team to ensure you are getting the best care
- Competitive pricing and discounts with access to programs that can help you save money on your prescriptions
- Personalized services and specialized medications
- Free delivery
Can I use the pharmacy after I’ve seen my provider at the health center?
Yes. Tell your health care team that you would like to use the on-site pharmacy, saving you time and the hassle of making an extra stop to another pharmacy. Remember to bring your pharmacy insurance card with you when you visit the pharmacy.
How do I refill my prescription?
Our automated system is available 24 hours a day, 7 days a week. To refill a prescription quickly, use the Rx number from your prescription label. You can easily refill your prescription by calling 1-844-370-6201 or visiting our website at www.maryscenterpharmacy.org.
How can I pay for prescriptions?
You can pay for your prescriptions with cash, check, or major credit cards.
I don’t have any refills left on my prescriptions. What should I do?
No special steps are necessary. Order your refill by calling the pharmacy or visiting our website. If there are no refills remaining, the pharmacy will contact your provider for you to obtain a new prescription. A visit with your provider may be necessary.
Please keep in mind that refill authorizations may take 1–3 business days, depending on the day you request the refill and the provider’s schedule.
Can I fill my prescriptions from non-Mary’s Center providers at Mary’s Center’s pharmacy?
Yes, you can either bring in your prescriptions from non-Mary’s Center providers, or request that your provider send your prescriptions to Mary’s Center’s pharmacy by phone, fax, or electronically.
Does Mary’s Center’s pharmacy deliver?
Yes, the pharmacy offers free delivery for all Mary’s Center participants. An adult must be present to sign for the package. Patients may receive one free delivery of maintenance medication each month and one free emergency or new medication order delivery per month. Additional charges may apply for multiple deliveries in a given month.
Is same-day delivery available?
Yes, same-day delivery may be possible for prescriptions received before 3pm.
What insurance does Mary’s Center’s pharmacy accept?
Most insurance plans are accepted. You can get more information by calling one of our Customer Service Coordinators at 1-844-370-6201.
What if I don’t have insurance?
We offer discounted prices to Mary’s Center participants who get prescriptions written by Mary’s Center providers and competitive pricing for cash-paying patients.
The pharmacist told me that my prescription requires a prior authorization (PA). What does that mean?
Insurance plans sometimes require additional information from your provider before they will cover certain medications. Our pharmacy staff will work with your insurance plan and your health care provider to complete any PA requirements. The PA process may take several days and you will be notified once your prescription has been approved or denied by your insurance company.
We hope to see you at the Mary’s Center pharmacy soon! For more information or if you have any questions, call one of our friendly Customer Service Coordinators at 1-844-370-6201 or visit our website at www.maryscenterpharmacy.org.